Refund & Returns Policy – Banknotes Corner
At Banknotes Corner returns policy, we guarantee transparent, fair, and secure refund guidelines for every UNC banknote purchase. Consequently, you can confidently acquire Iranian Rial, Iraqi Dinar, and Middle Eastern currency without risk. Furthermore, we process all returns quickly, and we prioritize collector satisfaction above all. Additionally, this page outlines every step you must follow to qualify for a full refund or exchange.
1. Eligibility Under the Banknotes Corner Returns Policy
We accept returns within 14 calendar days from your confirmed delivery date. Therefore, you must submit your request promptly. Additionally, you must include your original order number and a clear reason for the return. Specifically, this timeframe applies to all standard UNC collectible notes. However, graded or custom-lotted items may follow separate guidelines, so please review your order confirmation for special terms.
2. Condition Requirements for Collectible Banknotes
You must preserve every returned banknote in its original protective sleeve and rigid packaging. Consequently, we compare each item against our pre-shipment inspection records. Furthermore, you cannot send notes that display new folds, creases, tears, or moisture marks. Additionally, collectors must never clean, press, or alter the currency before returning it. In contrast, we gladly accept items that arrive damaged or materially differ from our listing, and we waive all return fees in those cases.
3. Step-by-Step Return Process
First, you email sales@banknotescorner.com with your order details and return reason. Second, our numismatic team replies within 24 hours with a Return Authorization (RA) number. Third, you package the banknote securely and ship it using a trackable carrier. Specifically, you must write the RA number clearly on the exterior of the package. Finally, our specialists inspect the returned item upon arrival, and we typically complete verification within 3 business days. Moreover, you should avoid shipping without an RA number, because unapproved returns may experience processing delays.
4. Refund Processing & Exchange Options
Once we approve your return, we issue your refund to the original payment method within 5 business days. Therefore, you receive your funds promptly. Additionally, we refund the exact purchase price, but we do not cover initial shipping fees, as those cover actual carrier costs. Alternatively, you may request immediate store credit or exchange the item for a different UNC banknote from our inventory. Furthermore, bank transfers or credit card refunds may take an additional 3–10 days, depending on your financial institution. Consequently, we recommend contacting your bank if the refund does not appear within that window.
5. Shipping Responsibilities & Damage Exceptions
You cover return shipping costs, unless the item arrives damaged or we misdescribe the condition. In those specific cases, we immediately cover all return expenses and provide a prepaid shipping label. Moreover, we strongly recommend purchasing return transit insurance, because we cannot assume liability for loss or damage during carrier transit. Additionally, if you encounter customs delays or import restrictions, please notify us promptly, and we will guide you through the resolution process. For official shipping guidelines, you can also review the USPS International Shipping Guide.
6. Collector Support & Dispute Resolution
Our dedicated team stands ready to assist with packaging questions, authentication concerns, or policy clarifications. Therefore, you always reach us at sales@banknotescorner.com. Furthermore, we resolve authentication disputes by consulting third-party grading references, and we prioritize fair, transparent outcomes. For broader numismatic standards, we align our practices with guidelines from the International Bank Note Society (IBNS). Additionally, you can reference the FTC Consumer Rights Portal for additional e-commerce protections. Finally, we typically respond within 24 hours, Monday through Saturday, to ensure your collecting journey remains seamless.