1. Processing & Dispatch Timelines

We prepare and dispatch all confirmed orders within 1–3 business days after payment verification. Specifically, our numismatic team carefully packages each banknote in archival-grade, rigid mailers to prevent bends, creases, or moisture damage. Moreover, we automatically apply full transit insurance for every order exceeding $50. Therefore, you receive complete peace of mind from dispatch to final delivery.

2. Shipping Methods & Carrier Options

We offer two primary shipping tiers to match your budget and security needs:

• Standard Mail: Economical option without tracking. Suitable for low-value duplicates or bulk lots.
• Registered Mail: Fully tracked, signature-confirmed service. We strongly recommend this tier for high-value or graded notes.

Furthermore, we calculate exact shipping rates at checkout based on your destination and package weight. To ensure compliance with global postal standards, we align our packaging and labeling with Universal Postal Union (UPU) guidelines. Additionally, expedited shipping remains available in select regions upon request.

3. Delivery Timelines & Customs Guidelines

Delivery typically ranges between 7 to 21 business days, depending on your location and local customs processing. However, we cannot guarantee exact arrival dates due to carrier schedules and border inspections beyond our direct control. Consequently, you assume full responsibility for any import duties, taxes, or customs fees imposed by your country. These charges never appear in our checkout totals, and carriers collect them directly upon delivery.

4. Tracking & Customer Support

Once we dispatch your Registered Mail order, we immediately email you a tracking number and carrier details. Additionally, our fulfillment team actively monitors shipments and promptly addresses any transit delays. Should you experience a lost or damaged package, please contact us within 48 hours of the estimated delivery date. We gladly assist with official carrier claims and prioritize swift resolutions for our collectors.

5. Cancellations & Address Changes

We accept cancellation or address modification requests within 12 hours of successful payment. After this window, our team begins packaging, and we process changes as standard returns upon delivery. Therefore, we recommend contacting sales@banknotescorner.com immediately if you need to adjust your order. We typically respond within 24 hours with clear next steps.